Returns and exchanges

Our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Hellen van Berkel within 30 days of purchase date.

Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Please allow 7-10 days for the refund after we receive your return.